This is an excellent softener that should be used before the moisturizer. In order to save product, I apply it without cotton pads and it can really last a long time. It significantly improved the tex...

I have sensitive, dry flaky skin which was so tattered up because of all the harsh, crap drugstore products that I used - the shiseido 'the skincae moisturizing' line (white bottle, red letters) TOTA...

This product makes my face very smooth. It isn't overdrying, like the Clinique toners, and it smells great! The only problem I have with this toner is that I seem to use it up really quickly - I eve...

Highly Recommended! This is the first time I have used such a product (and I believe softeners are unique to Shiseido?) and I don't have any regrets. I thought it would make my skin break out (it's s...

Shiseido does not actually produce toners as far as I can tell. You pump it onto a cotton ball and wipe face, Even after using cleansers, my face still has oil that needs to be removed, this does thi...

Shiseido doesn't make toners, only the softeners which are to be used before the moisturizers. It's used after cleansing and before moisturizing so in a way it's like a toner, but works differently. ...

I'm on my second bottle of this lotion/softener product (to be honest, I didn't know it was a softener... and treated this as a toner). It's good because it does seem to soothe out the redness, and he...

I've used Shiseido since I was 11 and their skincare is really great. For this one, I don't use a cotton pad and it works fine. It really made a difference to my face. If I use Shiseido moisturizer wi...

The nice lady at the counter showed me how this product was an essential step to prep for moisturizing- she swabbed this toner on my hand, then moisturized, and also moisturized the other hand, which ...

this is a great toner that takes my makeup residue off my face after washing. the bottle is really cute. i love everything about it except for the price of it.